Blogs
At Bacha Coffee in Singapore, luxury meets exceptional customer experience. Through storytelling, personalization, and stunning visuals, they create memorable moments that any brand can learn from. Discover how thoughtful CX can elevate your customer journey.
Generative AI is reshaping the landscape of automation, taking over where traditional RPA falls short. Unlike RPA's scripted bots, AI-powered intelligent automation is adaptable, cost-effective, and capable of handling complex workflows end-to-end. As RPA companies face disruption, the choice is clear: evolve into AI-driven automation or risk becoming obsolete.
Building AI is less about coding and more like cultivating a living system. Researchers find parallels between AI networks and biological brains, suggesting AI evolves, echoing nature's deepest patterns.
In business, effective distribution often trumps product quality. Microsoft Teams exemplifies this, surpassing Slack by leveraging its Office 365 integration. The lesson is clear: distribution beats product. Startups must prioritize how to get their products into the hands of users, as a "good" product with strong distribution can outshine a "great" but inaccessible product.
The Magnificent 7 stand strong compared to the dot-com era, boasting healthier profit margins and robust foundations. However, as we navigate the AI hype cycle, it's crucial to remain cautious. While today's tech leaders show resilience, the lessons from the past remind us that complacency can lead to unforeseen risks. Are we truly safer this time, or are we repeating history?
Anthropic's Claude 3.5 allows AI to control computers like humans, performing tasks by interacting with software directly. This breakthrough opens up new possibilities for AI integration in everyday workflows, signaling a future of increased automation and efficiency.
Scaling Law is replacing Moore’s Law, with AI models doubling in size every six months. The focus now is on efficiency—maximizing tokens processed per dollar per watt of energy to build smarter, more sustainable AI systems.
Nike's philosophy emphasizes a culture of relentless offense, focusing on embracing change, prioritizing action, and fostering accountability. By eliminating bureaucratic barriers and accepting growth's messiness, organizations can achieve impactful results and thrive. What are your thoughts on Nike's approach?
Service-as-a-Software (SaaS 2.0) is transforming industries by replacing human labor with AI, focusing on results rather than subscriptions. This shift is poised to disrupt the service industry, offering faster, scalable solutions. Are you ready for the AI revolution?
