Case Studies
Driving Innovation and Growth
Here are some examples of 360 degree value creation across Marketing, Sales, Products, and Services with AI and Digital.
B2B Sales Transformation Strategy
Developed strategy and identified transformation opportunities for a global sales organization across pipeline, forecasting, and sales operations with AI and predictive analytics to drive sales productivity.
Customer Support Transformation with AI and Digital
Performed detailed gap analysis across org, process, data, and systems to transform customer support to improve NPS and efficiency for a large SaaS company.
Organizational Design for Digital Transformation
Developed org design blueprint to enable a digital organization to take full advantage of AI and Digital opportunities across Sales, Marketing, and Service organizations.
AI-enabled Customer Service Portfolio
Transformed Services Portfolio with Artificial Intelligence capabilities to create measurable customer outcomes for a leading technology infrastructure provider.
Services Transformation Strategy
Developed strategy and identified transformation opportunities for a a Customer Services organization across field engineering, knowledge management, analytics, and services operations with AI and predictive analytics to drive topline and bottomline results.
AI Partner Ecosystem and Value Exchange
Defined Partner Ecosystem and created commercial models for value exchange between the OEM and Partners for an Artificial Intelligence platform.
Product GTM Strategy and Pricing Models
Developed Go To Market strategy, value-based pricing models for new market segments for B2B marketing product.
Predictive AI Software for Business Efficiency
Defined and created value analytics with predictive AI models to forecast operational issues and enable efficiencies for a SaaS analytics company.
Customer Experience Design and Implementation
Designed customer digital experience across the customer journey, and implemented automation across marketing, sales, and services for an enterprise B2B SaaS company.
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