Say no is hard, so we default to saying yes.
We want to be agreeable and liked. We don’t want to appear selfish. We don’t want to disappoint anyone. We want something done our way or no way. We don’t want to miss out on a poorly timed opportunity. We want to appear in demand.
But remember that every time you say ‘yes’ to something, you are also saying ‘no’ to something else.
Research shows that the inability to say ‘No’ can lead to stress, burnout, and even depression.
It’s time to change that.
Saying ‘No’ isn’t about being rude. It’s about setting boundaries and prioritizing your team’s needs and your needs.
Warren Buffet once said, “The difference between successful people and very successful people is that very successful people say ‘no’ to almost everything.”
One of the hacks in Tim Ferriss’ book ‘Tool of Titans’ is that if the question doesn’t elicit a “Hall Yeah!” response then it is probably a no.
So, how do you confidently say ‘NO’ in the workplace?
Here’s a 5 step guide:
1. Prioritize: Evaluate each task based on its importance, urgency, and alignment with your role’s key responsibilities. Say ‘NO’ to tasks that aren’t serving your primary objectives.
2. Be Honest, But Respectful: No need to fabricate excuses. Politely explain that you’re unable to take on the task given your existing priorities. See #4 for a template.
3. Offer Alternatives: Can’t take on a task? Suggest a different approach, timeline, or refer to a colleague who might be a better fit. It demonstrates your proactive attitude and willingness to help. In most cases, this is the best way to deal with a new request.
4. Practice Clear Communication: Be assertive yet empathetic in your response. A straightforward ‘NO’ can sometimes come off as rude, so consider responses like “I’d love to help, but I have <insert priority or prior commitment> that require my attention.”
5. Don’t Apologize: Remember, it’s your right to refuse tasks beyond your capacity or job scope. You’re setting boundaries, not committing a crime.
Saying ‘NO’ is an integral part of leadership growth and work-life balance.
It might be uncomfortable at first, but with time, you’ll master the art!
Have you ever struggled with saying ‘No’? Share your experiences and how you overcame them. Let’s learn together!
#prioritization #prioritizeyourself #leadership #careeradvice
